Last updated: December 2025
At Capturia, we believe in our results. That's why we offer a universal Double Guarantee to all our clients, regardless of the level chosen. You win or you don't pay.
All our clients benefit from the same double guarantee: • **Performance Guarantee (+10%)**: Our system increases your sales by 10% minimum or it's free. Period. • **ROI Guarantee (90 days)**: If our system hasn't paid for itself in 90 days, we work for free until it does. These guarantees apply to all levels: Essential, Capture, Conversion and Custom.
We track key metrics together: leads captured, qualification rate, appointments booked, sales closed. We compare with your baseline before Capturia. Data is accessible in your real-time dashboard.
Support varies by level: • **Essential**: AI 24/7 + human support during business hours • **Capture**: Dedicated Account Manager + AI 24/7 • **Conversion**: Dedicated Account Manager + AI 24/7 • **Custom**: Named account manager + Priority support 4h + 99.9% uptime SLA AI support is available 24/7 for all levels.
Guarantees do not cover defects resulting from use not in accordance with the instructions provided, modifications made without our prior agreement, or lack of reasonable cooperation on your part (e.g., failure to provide necessary access, prolonged non-response).
To exercise your guarantee rights, contact us at info@capturia.io describing the situation. We commit to processing your request within a maximum of 14 business days.
For any questions regarding our legal warranties, contact us at info@capturia.io
