Frequently Asked Questions

Capturia works for any business with an online sales process: agencies, coaches, consultants, B2B services, real estate, health, e-commerce, SaaS... We've deployed bots in 27+ different industries. The common denominator: you receive leads and want to convert them faster and 24/7. If you have a proven sales process, we'll automate it.

Capturia was designed FOR SMBs, not enterprise. Our sweet spot: businesses getting 50-500 leads/month who can't afford to hire a 24/7 sales team. Whether you're solo or have a team of 10, we adapt. The only prerequisite: you have leads coming in and want to convert more without working 80 hours a week.

Honest answer: if you're getting fewer than 20 leads/month, invest in acquisition first. BUT if you have organic leads (SEO, referrals, LinkedIn, etc.), Capturia works just as well. What matters is the volume, not the source. We even have clients who only do outbound and use The Capturia Method™ for follow-up.

Break-even math: with our $399/mo subscription, you need to generate one extra sale per month worth about $400+ to be profitable. With 50 leads/month and a 5% conversion improvement, that's already 2-3 extra sales. Below 30 leads/month, the ROI becomes harder to prove — we'll tell you honestly.

We integrate with your existing CRM, whatever it is. In 100+ installations, we've never encountered a CRM we couldn't connect.

No replacement, enhancement. Capturia sits ON TOP of your existing tools. Your CRM stays your CRM. Your calendar stays your calendar. We add an intelligent layer that automates conversations and syncs everything. You continue working as before, but with a system that handles the boring stuff.

That's where our expertise shines. We've integrated databases from 2009, Notion setups acting as CRM, even Google Sheets pipelines. If your tool has an API, exports data, or accepts webhooks, we'll connect.

100%. Typeform, Jotform, Google Forms, WordPress, Webflow, native Shopify forms... If your form sends data somewhere, we can capture it. The common setup: your form stays identical, we intercept the data to trigger a response in under 60 seconds.

Hard numbers from our 2024 cohort: average 47% increase in booked appointments. Response time cut from 4 hours to 45 seconds. 23% increase in closing rate (thanks to warm, qualified leads). Average ROI: 4.2x within 6 months. Our best client: a coach who went from 8 to 34 appointments/month without touching his ads.

Shared real-time dashboard. You see everything: messages sent, responses, bookings, conversion rate. We tag each Capturia-converted lead in your CRM. Every month, we review the numbers together. You know exactly how many sales came from The Capturia Method™. Zero guesswork, just data.

Timeline: Day 1 — system live, first responses within hours. Week 1 — noticeable improvement in response rate. Month 1 — 30-50% more appointments booked. Month 2-3 — measurable ROI. We don't promise results in 24h, but 94% of clients are profitable within 90 days. The other 6%? We work on optimization until they are.

Absolutely. The Capturia Method™ is trained on Quebec French, not Google Translate French. We capture expressions, idioms, the famous 'tu' vs 'vous'. Our founder is Quebecois, our team is bilingual. For English Canada or the US, same quality in English. We even have clients running in both languages simultaneously.

That's our #1 obsession. The Capturia Method™ is trained on YOUR tone, not generic prompts. We analyze your sales calls, emails, style before writing a single line. Result: prospects often don't realize they're talking to AI. And when they do, they're impressed by how 'human' it is. Not ChatGPT — YOUR voice, amplified.

Our process: 1) We analyze 10-20 of your best sales conversations. 2) We extract your expressions, rhythm, objection-handling style. 3) We write scripts that sound like YOU. 4) You validate and adjust. 5) We A/B test continuously. It's not 'insert company name here' — it's authentic replication of your style.

Yes and no. Simple questions (pricing, availability, process): handled automatically with 95%+ accuracy. Complex questions (specific technical case, special negotiation): the system qualifies, then transfers to a human with full context. We're not trying to replace your expertise — just handle volume so you can focus on high-value conversations.

It happens, rarely (~2% of conversations). Safeguards: 1) Ambiguous situations trigger handoff to human. 2) Customers can always type 'speak to a human'. 3) Every conversation is logged and reviewed. 4) We continuously adjust based on errors. We've never lost a client over an AI error — we catch them fast.

We work in two stages. First, the Blueprint ($1,995): 4 hours of strategic sessions to analyze your business and create your personalized 25-30 page plan. Then, if you want us to implement, we discuss the Full Service (~$29,500/year). It's a consultative approach.

Because a price without context is meaningless. A system that automates 3 channels for a solopreneur doesn't have the same scope as a multi-location infrastructure for a large company. We prefer to understand your case first, then give you a fair price for YOUR needs.

Most clients see a return in 60-90 days. The math is simple: if a client is worth $2,000 and automation generates 2-3 more clients per month, the system pays for itself quickly. We can project your ROI together during the consultation.

DIY solutions give you a tool and let you do everything yourself. We analyze your sales process, write personalized scripts, configure integrations, train your team, and optimize continuously. It's a turnkey service, not software to configure alone.

Sign up for our free webinar to understand The Capturia Method™. If it resonates with you, you can purchase the Blueprint directly after. Then we meet in a strategic session to analyze your sales department. Simple and pressure-free.

The Blueprint unfolds over 3 weeks: Session 1 (analysis, 2h) at D+7 after your purchase, then we build your plan for 14 days, and Session 2 (Blueprint presentation + demos) at D+21. For the Full Service, implementation takes 6-12 months depending on your business complexity.

Limited investment: 2-3 hours total. 1) Kick-off call (60 min): understanding your process. 2) Accesses: CRM, calendar, forms. 3) Validation: reviewing scripts before launch. 4) Training (30 min): using the dashboard. That's it. We handle 95% of the work. Your time is precious — we know that.

We do, 100%. Technical maintenance: 24/7 monitoring, automatic updates, bug fixes. Optimization: monthly review, script adjustment based on performance. You never touch the technical. You just watch the results and tell us if something seems off. We're proactive — we often catch issues before you see them.

Short and practical: 30-min session via Zoom. We show you the dashboard, how to read stats, how to intervene manually if needed. You get video documentation accessible anytime. For teams: we train up to 3 people included. After that: dedicated support for any questions. 90% of clients are autonomous within 48h.

On the Blueprint ($1,995), we offer 3 protections: 1) You don't like it = refunded. 2) We can't find a credible $100K increase = refunded. 3) You continue with us for the Full Service = the $1,995 is credited. For the Full Service: +10% in sales within 90 days or it's free.

In the Blueprint, we analyze your current numbers and project the Capturia system's impact. The $100K must be CREDIBLE in your eyes — you're the one who validates. If you don't see how it can help you generate at least $100K more, we refund you. Simple.

First, we optimize. We analyze conversations, adjust scripts, test variants. If it really isn't a good fit (rarely happens), we stop and you don't pay anymore. We never force anyone to stay in something that doesn't work.

No problem. The Blueprint is a complete product on its own — you leave with your 25-30 page plan, your demo bot, and your pre-suasion tool. You can implement it yourself, with someone else, or with us. Zero pressure.

Yes. Hosting on secure servers, data encryption, industry-standard compliance. We never sell your data, we don't use it to train other systems. Your conversations remain yours.