Without Capturia
- Calls are never listened to again
- Coaching happens on gut feel, on a handful of calls
- Nobody really knows why a call won or lost
- New hires learn by trial and error, over months
Call review & AI coaching
Every sales call becomes coaching
Every recorded call is transcribed, summarized and scored on five sales skills. Your reps see where they win and where they stall; your managers coach on the real conversation, not impressions.
- Automatic transcription, voice by voice
- Five sales scores on every recorded call
- AI summary and key moments
On calls made and received with Capturia. Summaries and tips are written in French today.
Marie Lalonde
Outbound · 12:30
Overall score
7.5/ 10
Category scores
Opening8.5
Discovery7.0
Objection handling6.0
Closing8.0
Rapport8.5
AI summary (in French today)
Marie veut régler ses relances perdues. Le prix l'a fait hésiter ; le vendeur a ramené la discussion à la valeur et a proposé une démonstration jeudi.
Automatic transcription
Every recorded call, transcribed voice by voice and synced to playback: click a sentence and hear it. Search for a word: every passage is highlighted, and the list finds every call where it was said, with the passage.
Five sales scores
Opening, discovery, objections, closing and rapport, scored out of 10, with an overall score for every call.
Key moments & objections
The AI flags objections, questions, closings, strong moments and weak moments, and places them on the call's timeline.
Call summary
What was said, in two or three sentences, to read before you call the prospect back. Written in French today.
Pinned feedback
Pin feedback at 8:42 or leave general feedback, tag it (strength, to improve, objection, closing…): the rep reads it at the right moment of the call.
Manager review
The manager reviews the call, gives it a status (reviewed, flagged, pending), and confirms or corrects each AI verdict, with a reason.
The conversation, broken down
The transcript talks, the key moments stand out
Every exchange is transcribed voice by voice and synced to the recording. You see what was said, at which minute, and where the call turned. Search for a word: every passage is highlighted, and one click takes you there.
Synced transcript
Search the conversationmore1 of 1
Prospect08:38
Honestly, that's quite a bit more than I had in mind.
Rep08:42
I hear you. What would make it clearly worth it for you?
Prospect08:55
If it fixes my follow-up problem, then yes, that changes everything.
Rep09:03
That's exactly what we automate. Let me show you.
Manager comment · 08:42 · Strength
Nice recovery. You bring it back to value without justifying the price. Do it again.
Key moments (in French today)
- 08:38
Objection
Le prospect trouve le prix plus élevé que prévu.
- 08:42
Question
Le vendeur demande ce qui rendrait l'achat rentable.
- 08:55
Positive
Le prospect relie la valeur à son problème de relances.
- 11:40
Closing
Le vendeur propose une démonstration jeudi.
Post-Meeting Suite
Call Review is the coaching link of the Post-Meeting Suite, the chain that runs from analyzed meeting to signed contract.
Coaching no longer depends on who has time to listen
With Capturia
- Every recorded call transcribed and scored, automatically
- Coaching built on the real conversation, not impressions
- Every key moment replays in one click
- New hires listen back and see where to grow
- The manager confirms or corrects each verdict, and the rep can dispute it
In the works
What's coming to Call Review. It isn't in the platform yet: this page will say so the day it is.
- Every score backed by an excerpt from the call, one click to hear it
- An AI that scores against your method and your script, calibrated on your own calls
- The same screen and the same grid for your calls and your video meetings
- Talk ratio, monologues, questions asked and pace on every call
- Your company's signals spotted: price, competitors, objections
- Summaries, key moments and tips written in each rep's language (French today)
The questions we always hear
Does it analyze calls and video meetings?
Your recorded video meetings also show up in Call Review. The five-skill analysis shown here covers calls; the same analysis for your meetings is in the works.
Is the score a black box?
No. Every call keeps its full transcript, its summary and its key moments on the timeline: you read what was said before judging the score.
What if the AI gets a score wrong?
The manager confirms or corrects each AI verdict, with a reason, and has the final say. The rep can say “Disagree” on a verdict: the dispute lands in the manager's queue to be settled.
Which sales method does the AI score against?
Today, a general sales grid with five skills: opening, discovery, objection handling, closing and rapport. Scoring built for your company, calibrated on your own calls, is in the works.
Will my reps feel watched?
The tool is built first for self-review: reps listen back to their own calls and improve on their own. The manager coaches to grow people, not to police them.
Ready to see one of your calls coached?
A 45-minute presentation shows you the full Capturia system.