Without Capturia
- Follow-ups noted in the calendar… or not
- No-shows never recalled, no time
- Missed calls sleeping in the log
- Reps doing data entry instead of selling
Sequences
One event fires, the cadence does the rest
Here's a real no-show recovery: the event arms the machine, messages chain at the right pace on the right channel, and everything stops cold the moment the lead replies.
Sequence · No-show recoveryLive
Trigger
No-show detected
- +0 min
Instant SMS
We just missed each other! Want to grab a time that works for you?
- +1 h
Email
Your slot is still open. Pick your time right here.
- +1 day
Reminder SMS
Monday 10 AM or Tuesday 2 PM, which works best?
- +2 days
Rep call
One last personal try before we close it out.
The lead replies
Yes, Tuesday 2 PM works!
Sequence stopped
Escalated to the rep
One event, zero delay: the sequence fires within the minute, not tomorrow.
The channel alternates based on what converts, not on what's easy.
The moment the lead acts, the cadence stops and the rep takes over.
Free demo. No commitment.
$16M generated · 222 SMBs served
Built in advance
Five follow-up families, built before your first login
Every event triggers the right sequence. You build nothing. Here's what runs for you from day one.
When
Appointment reminders
Appointment bookedThe sequence
Outcome
The lead shows up
When
No-show recovery
No-show detectedThe sequence
Outcome
Rebooked the same day
When
Missed call
Missed callThe sequence
Outcome
Auto SMS in 30 seconds
When
Post-meeting
Meeting endedThe sequence
Outcome
Next step sent
When
Long-term nurture
Lead gone coldThe sequence
Outcome
Comes back when ready
The sequence knows when to go quiet
Follow up without spamming: the moment a signal appears, the cadence cuts off cold and escalation reaches the rep. No more zombie sequences burning your list.
Sequence running
Sequence stoppedThe lead replies
Yes, Thursday 10 AM works!
Follow-up SMS · +1 day
Email · +3 days
Call · +5 days
Buying signal detected
Escalated to the rep
- The lead replies
- Opt-out detected
- Appointment rebooked
Any of these signals appears → we stop.
SMS · Email · Call
The right channel, from your local number
A number dedicated to your business with a local prefix, messages in your tone. Your leads recognize the number. Never flagged as spam.
Your dedicated number
(418) 555-0199
Local prefix, recognized by your leads
SMS
The highest response rate, to follow up fast.
Email
For detail, links and attachments.
Call
When the signal is hot and it needs a voice.
The cadence alternates channels based on what converts, not on what's easy.
Repetitive work vanishes, reps focus on selling
With Capturia
- Every follow-up goes out on its own
- No-shows rebooked the same day
- Missed call → auto SMS in 30 seconds
- Reps focused on hot leads
The questions we always get
Can sequences be customized?
Yes. The five base sequences ship ready ; you can modify messages, delays, channels. Or request custom sequences for your flow.
What number do SMS come from?
A dedicated Twilio number with your local prefix. Your leads recognize it, you never get flagged as spam.
How do we avoid spamming a lead?
Sequences have stop rules: lead replies → stop; opt-out detected → stop; rebooking done → stop. No more zombie sequences.
How many sequences in parallel?
As many as you want. The same lead can be in the post-meeting sequence AND the long-term newsletter. Rules prevent overlap.
Ready to recover the leads you let slip, without hiring?
A 45-minute masterclass shows the sequences with the biggest impact.