Analytics & Performance
Every call, every meeting, every sale is measured and made legible. You know who's performing, where it's stuck, and what to fix this week, not three months from now.
Team leaderboard
Your team leaderboard updates live, with every column side by side: sales, revenue, close rate, connected calls, appointments booked and goal percentage. Click a column to rank by it.
| Rank | Seller | Sales |
|---|---|---|
| 1 | Marie-Pier Lavoie | 14 |
| 2 | Alex Bouchard | 11 |
| 3 | Sophie Bélanger | 9 |
| 4 | Julien Tremblay | 7 |
| 5 | Karine Roy | 5 |
Goals & pace
Each rep has monthly or quarterly targets on the metrics that matter. Capturia computes the expected pace and tells you, day by day, whether you're ahead, on track or behind pace.
Global score
9 days leftCall analysis
For each rep, Capturia counts calls made and connected, computes their connect rate and average call length, and groups the outcomes they tagged in one click. Their day × hour map shows when they are most active, and the same map shows when your team is active.
Outcomes of tagged calls
When this rep is most active
Peak activity: Tuesday and Thursday, 10 to 11 a.m.
Everything is measured
Your calls are only part of the story. Capturia also measures your funnels, your pipeline, your reps' coaching and your lead sources, in the same platform.
Conversion at every step, A/B tests and revenue per variant: you see exactly where it converts and where it leaks.
Contacts and value at each stage of your pipeline, with filters by rep, tag, qualification color, period or amount.
Every recorded call gets five sales scores, a summary and its key moments, and the rep gets a tip when a skill drops below 5 out of 10.
Appointments and sales by channel (SMS, chatbot, form, email), then visits and leads by web source, so you know what to feed.
The team's weekly summary, the trend and a PDF export ready for your Monday meeting.
Streaks, records and badges that turn the grind into a game and keep the team locked on their targets.
What's coming to Analytics & Performance. It isn't in the platform yet: this page will say so the day it is.
From real activity in Capturia: calls made, appointments booked and held, sales closed, messages sent. Everything that goes through the platform flows in on its own; a call's outcome is tagged in one click, and a payment received outside Capturia takes a few fields.
Your call. By default, each rep sees their own position; you can hide the leaderboard, or, with the Enterprise offer, open it to the whole team.
It compares your actuals to the expected pace for today's date. If you're behind the pace needed to hit your target, the goal turns “behind pace”, while there's still time to fix it.
Every recorded call is analyzed and gets five sales scores out of 10, with a summary and its key moments. The trend of each skill on your calls is in the works.
Yes. Even with one or two reps, seeing your calls sorted, your goals and your pace changes the game, and the system keeps up without flinching as your team grows.
A 45-minute presentation shows you the full Capturia system.
